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Due to Coronavirus disease (COVID-19) outbreak, please be informed that Pollini is unable to to guarantee the shipping times indicated in the shipping info section

Pollini boutiques purchases

Purchases made at Pollini boutiques:

To receive information on any purchase made in a single-brand Pollini* boutique, we recommend that you go to the sales point where the purchase was made. Our store managers will personally help you to evaluate the issue and give you indications on how to proceed.
Alternatively, you can contact us at the email address below.
In order to provide an immediate response, we suggest that you ask detailed questions, not forgetting to leave a phone contact and/or an email address. *our single-brand Pollini boutiques are located in the following cities: Milan, Bolzano, Verona, Varese, Venice

Purchases in Pollini outlets:

To receive information on any purchase made at Pollini* outlets, we recommend that you go to the sales point where the purchase was made. Our store managers will personally help you to evaluate the issue and give you indications on how to proceed.
Alternatively, you can contact us at the email address below.
In order to provide an immediate response, we suggest that you ask detailed questions, not forgetting to leave a phone contact and/or an email address. *our Pollini outlets are located in the following cities: Rimini, Gatteo, Serravalle, Barberino, Palmanova, Castel Romano, Fidenza, Castel Guelfo, Mantova, Città Sant’Angelo, Noventa, Vicolungo, Franciacorta, Agira, Bolzano, Settimo Torinese, Mendrisio, Parndorf, Roermond, Neumunster.

Purchases in multi-brand resellers:

To receive information on any purchase made in boutiques selling different brands, including Pollini’s, we recommend that you go to the sales point where the purchase was made. You will be given assistance, personally evaluating the issue and offering assistance on how to proceed.
Alternatively, you can contact us at the email address below.
In order to provide an immediate response, we suggest that you ask detailed questions, not forgetting to leave a phone contact and/or an email address.