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Our Customer Service Lines

We will answer your questions Monday to Friday from 9 a.m. to 5 p.m. GMT (London).
Our online shop is open for business 24 hours a day, 7 days a week, 365 days a year.
Please note that Customer Service is closed on the following days:

  • 01/01/2014
  • 17/03/2014
  • 21/04/2014
  • 05/05/2014
  • 02/06/2014
  • 04/08/2014
  • 27/10/2014
  • 25/12/2014
  • 26/12/2014

Our Customer Care Team is located in Dublin. Our local time is: 04:49 AM.

it + 39 02 40708063

en + 44 20 34111840

ger   0 800 181 1823

es + 34 93 1846804

usa   1 800 872 9583 - TOLL FREE

fr + 33 9 7517 0804

ir + 353 1 5262904

bah + 973 1 6199257

sv + 46 8 52500240

au + 43 1 2297270

sw + 41 43 5016675

br + 55 21 35219185

nv + 31 20 8004967

ru + 7 499 9183220

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Pollini offers you a free return on all orders

The return procedure is quick and easy: once your order is delivered, visit the section "My Orders"; choose the order you wish to return and click on "return product" or "change product". Fill the return form, print it and insert it in the package. Notify your request to our Custome Care: choose the day that suits you most, we will send one of our couriers directly at your door!

for more info, visit our Help Area

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